Cheap can be frighteningly expensive: "Parallel imports a high-risk project"
According to Jørgen Snoen, head of the NBCC, in a comment that several manufacturers are now taking measures to stop parallel imports of camping vehicles to Norway and other countries. And there he has broad support in Norway's Caravan Industry Association, which for several years has been running hard to clean up and professionalize the caravan industry.
The RV and Caravan Magazine have on several occasions highlighted "retailers" of camping vehicles that advertise with "low prices" but where the customer remains in practice as a self-importer of the vehicle from some dealer in Germany. One thing is that many of the vehicles, whether they are caravans or motorhomes, have other specifications and equipment when they are sold south in Europe, than when the same are to be used under more harsh Norwegian weather conditions. - "But what is really the big risk is that one who buys parallel imported camping vehicles can remain responsible for faults, defects, moisture damage and much more for up to 12 years, for which some people have a moisture guarantee. And that can lead to catastrophic expenses, something the NBCC has several examples of, "- says Jørgen Snoen
Check the papers
If you want to buy a used motorhome or caravan, check the vehicle documents and find out who is the importer on the import documents. Dealers who have agreements with manufacturers. If the cart or motorhome is resold from some dealer, for example in Germany, it is a new owner who stands as an importer, and thus holds all warranty obligations according to Norwegian legislation. In Norway, this means 5 years of warranty, according to German law 2 years. Some manufacturers have up to 12 years of moisture guarantee. In the case of resale within 5 years, the first owner / importer will be responsible for all complaints that may arrive at 5, in the worst year to 12 years.
Manufacturers take action
BoCM has on several occasions, through specific cases, highlighted the consequences of parallel imports for the individual user. Director Jørgen Snoen says that NBCC annually has several such cases where members have been financially harmed. In the interview context, BoCM has raised the issue, both towards Hobby, and to the top management in Adria, which are the two brands where most parallel imports occur in Norway. This has yielded results. Both manufacturers have, during the course of 2018, sharply declined and notified consequences for those who have been responsible for parallel imports to Norway. We refer to the following two issues from Adria and Hobby, and clear speech by Secretary General Geir Holm in NCB.
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